Difference between revisions of "Troubleshooting client"

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(Created page with "Category:Microsoft '''Back to SCCM - System Center''' Look for the device on Assets and Compliance \ Overview \ Devices On client it m...")
 
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on cliente: restart service CCMExec - SMS Agent Host
 
on cliente: restart service CCMExec - SMS Agent Host
 
rebuild c:\windows\system32\wbem\repository:  
 
rebuild c:\windows\system32\wbem\repository:  
  pause service service Windows Management Instrumentation
+
pause service service Windows Management Instrumentation
  delete folder, then resume + restart
+
delete folder, then resume + restart
  
 
logs on c:\windows\ccmsetup\logs
 
logs on c:\windows\ccmsetup\logs

Revision as of 19:49, 31 August 2021

Back to SCCM - System Center

Look for the device on Assets and Compliance \ Overview \ Devices

On client it must show entry on control panel

on cliente: restart service CCMExec - SMS Agent Host rebuild c:\windows\system32\wbem\repository: pause service service Windows Management Instrumentation delete folder, then resume + restart

logs on c:\windows\ccmsetup\logs On ClientIDManagerStartup.log look for CcmSetup is exiting with return code 7 or 0 / client is registered ... ClientID is GUID xxx On PolicyAgent.log look for Applied 19 policies successfully On LocationServices.log look for Default Management Points from MP: server name

Check connectivity (ping/firewall) Disable Firewall

from server try to reinstall via: right client on device - Install Client (select uninstall) or from client c:\windows\ccmsetup\ccmsetup.exe /uninstall (and delete folder c:\windows\ccm)

or uninstall using CCMClean.exe then install from \\server\C$\ProgramFiles\Microsoft Configuration Manager\Client