Difference between revisions of "Useful commands and log files"

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(apache_access.log – Client Connectivity issues)
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=== apache_access.log – Client Connectivity issues ===
 
=== apache_access.log – Client Connectivity issues ===
 +
 +
tail -f $UEPMDIR/logs/apache_access.log
  
 
This is useful when checking if the EPM service is working correctly.  
 
This is useful when checking if the EPM service is working correctly.  
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Checking the HTTP status code clients get when accessing the server give a good indication of server health.
 
Checking the HTTP status code clients get when accessing the server give a good indication of server health.
  
  HTTP 200 – Working
+
  '''HTTP 200 – Working'''
 +
 +
-, 172.23.36.224 - - [02/Nov/2016:15:49:18 +0000] "POST /cp/connectionPoint/hb HTTP/1.1" <span style="color:#FF0000">'''200'''</span> 662 0/1110 "-" "-"
 +
-, 172.23.33.50 - - [02/Nov/2016:15:49:18 +0000] "POST /cp/connectionPoint/hb HTTP/1.1" <span style="color:#FF0000">'''200'''</span> 666 0/1057 "-" "-"
 +
-, 172.23.244.23 - - [02/Nov/2016:15:49:18 +0000] "GET /cp/connectionPoint/syncreq HTTP/1.1" <span style="color:#FF0000">'''200'''</span> 159 0/561 "-" "-"
 +
-, 172.23.244.122 - - [02/Nov/2016:15:49:18 +0000] "GET /cp/connectionPoint/syncreq HTTP/1.1" <span style="color:#FF0000">'''200'''</span> 159 0/422 "-" "-"
 +
 
 +
 
 +
'''HTTP 500 – Not working - Internal Server Error'''
 
   
 
   
  HTTP 500 – Not working - Internal Server Error
+
  -, 172.23.36.224 - - [02/Nov/2016:15:49:18 +0000] "POST /cp/connectionPoint/hb HTTP/1.1" <span style="color:#FF0000">'''500'''</span> 662 0/1110 "-" "-"
 +
-, 172.23.33.50 - - [02/Nov/2016:15:49:18 +0000] "POST /cp/connectionPoint/hb HTTP/1.1" <span style="color:#FF0000">'''500'''</span> 666 0/1057 "-" "-"
 +
-, 172.23.244.23 - - [02/Nov/2016:15:49:18 +0000] "GET /cp/connectionPoint/syncreq HTTP/1.1" <span style="color:#FF0000">'''500'''</span> 159 0/561 "-" "-"
 +
-, 172.23.244.122 - - [02/Nov/2016:15:49:18 +0000] "GET /cp/connectionPoint/syncreq HTTP/1.1" <span style="color:#FF0000">'''500'''</span> 159 0/422 "-" "-"

Revision as of 09:54, 2 November 2016

Back to Endpoint Check the Check Point services running:

cpwd_admin list

Stop and Start UEPM services:

uepm_stop

uepm_start

UEPM Logs Directory:

$UEPMDIR/logs

server_messages.log - Sync Errors / Client issues

This file is very useful when determining if management/policy servers are able to sync

It's also useful to check for GIU client issues (see enable debug mode) and also endpoint client connectivity issues.

apache_access.log – Client Connectivity issues

tail -f $UEPMDIR/logs/apache_access.log

This is useful when checking if the EPM service is working correctly.

Checking the HTTP status code clients get when accessing the server give a good indication of server health.

HTTP 200 – Working

-, 172.23.36.224 - - [02/Nov/2016:15:49:18 +0000] "POST /cp/connectionPoint/hb HTTP/1.1" 200 662 0/1110 "-" "-"
-, 172.23.33.50 - - [02/Nov/2016:15:49:18 +0000] "POST /cp/connectionPoint/hb HTTP/1.1" 200 666 0/1057 "-" "-"
-, 172.23.244.23 - - [02/Nov/2016:15:49:18 +0000] "GET /cp/connectionPoint/syncreq HTTP/1.1" 200 159 0/561 "-" "-"
-, 172.23.244.122 - - [02/Nov/2016:15:49:18 +0000] "GET /cp/connectionPoint/syncreq HTTP/1.1" 200 159 0/422 "-" "-"


HTTP 500 – Not working - Internal Server Error

-, 172.23.36.224 - - [02/Nov/2016:15:49:18 +0000] "POST /cp/connectionPoint/hb HTTP/1.1" 500 662 0/1110 "-" "-"
-, 172.23.33.50 - - [02/Nov/2016:15:49:18 +0000] "POST /cp/connectionPoint/hb HTTP/1.1" 500 666 0/1057 "-" "-"
-, 172.23.244.23 - - [02/Nov/2016:15:49:18 +0000] "GET /cp/connectionPoint/syncreq HTTP/1.1" 500 159 0/561 "-" "-"
-, 172.23.244.122 - - [02/Nov/2016:15:49:18 +0000] "GET /cp/connectionPoint/syncreq HTTP/1.1" 500 159 0/422 "-" "-"