Difference between revisions of "Troubleshooting Tips"
From Tech-Wiki
| Line 16: | Line 16: | ||
# That’s probably a bug, raise a TAC | # That’s probably a bug, raise a TAC | ||
| − | Confirm | + | Confirm the reason of your packet being dropped using: |
fw ctl zdebug + drop | grep 'x.x.x.x\|y.y.y.y' | fw ctl zdebug + drop | grep 'x.x.x.x\|y.y.y.y' | ||
Revision as of 14:10, 30 October 2017
If you are facing strange behavior, in an advanced/illogic scenario, evaluate/review the following items in this order:
- Policy
- Routing
- Anti-spoofing
- VPN Encryption domain
- IPS (ips off)
- Connection Limit (fw ctl pstat)
- Disable SecureXL (fwaccel off)
- Test in the other cluster member (clusterXL_admin down –p)
- Issue a cpstop/cpstart or reboot
- Consider installing the latest Jumbo hotfix accumulator or Recommended Hotfixes (per sk106162 and sk106389)
- Did I forget something?!
- That’s probably a bug, raise a TAC
Confirm the reason of your packet being dropped using:
fw ctl zdebug + drop | grep 'x.x.x.x\|y.y.y.y'