Difference between revisions of "Useful commands and log files"

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(= apache_access.log – Client Connectivity issues)
(= server_messages.log - Sync Errors / Client issues)
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==== server_messages.log - Sync Errors / Client issues ===
+
=== server_messages.log - Sync Errors / Client issues ===
  
 
This file is very useful when determining if management/policy servers are able to sync
 
This file is very useful when determining if management/policy servers are able to sync
  
 
It's also useful to check for GIU client issues (see enable [[Enable Debug Mode in SmartEndpoint|debug mode]]) and also endpoint client connectivity issues.
 
It's also useful to check for GIU client issues (see enable [[Enable Debug Mode in SmartEndpoint|debug mode]]) and also endpoint client connectivity issues.
 
  
 
=== apache_access.log – Client Connectivity issues ===
 
=== apache_access.log – Client Connectivity issues ===

Revision as of 09:37, 2 November 2016

Back to Endpoint Check the Check Point services running:

cpwd_admin list

Stop and Start UEPM services:

uepm_stop

uepm_start

UEPM Logs Directory:

$UEPMDIR/logs


server_messages.log - Sync Errors / Client issues

This file is very useful when determining if management/policy servers are able to sync

It's also useful to check for GIU client issues (see enable debug mode) and also endpoint client connectivity issues.

apache_access.log – Client Connectivity issues

This is useful when checking if the EPM service is working correctly.

Checking the HTTP status code clients get when accessing the server give a good indication of server health.

HTTP 200 – Working

HTTP 500 – Not working - Internal Server Error