Difference between revisions of "Troubleshooting Tips"

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If you are facing strange behavior, in an advanced/illogic scenario, evaluate/review the following items in this order:
 
If you are facing strange behavior, in an advanced/illogic scenario, evaluate/review the following items in this order:
## Policy
+
# Policy
## Routing
+
# Routing
## Anti-spoofing
+
# Anti-spoofing
## VPN Encryption domain
+
# VPN Encryption domain
## IPS
+
# IPS
## disable fwaccel
+
# disable fwaccel
## issue a cpstop/cpstart  
+
# issue a cpstop/cpstart  
## Consider installing the latest Jumbo hotfix accumulator or Recommended Hotfixes (per sk106162 and sk106389)
+
# Consider installing the latest Jumbo hotfix accumulator or Recommended Hotfixes (per sk106162 and sk106389)
## Did I forget something?!
+
# Did I forget something?!
## That’s probably a bug, raise a TAC
+
# That’s probably a bug, raise a TAC

Revision as of 20:54, 25 July 2017

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If you are facing strange behavior, in an advanced/illogic scenario, evaluate/review the following items in this order:

  1. Policy
  2. Routing
  3. Anti-spoofing
  4. VPN Encryption domain
  5. IPS
  6. disable fwaccel
  7. issue a cpstop/cpstart
  8. Consider installing the latest Jumbo hotfix accumulator or Recommended Hotfixes (per sk106162 and sk106389)
  9. Did I forget something?!
  10. That’s probably a bug, raise a TAC