Difference between revisions of "Troubleshooting Tips"

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Line 15: Line 15:
 
# Did I forget something?!
 
# Did I forget something?!
 
# That’s probably a bug, raise a TAC
 
# That’s probably a bug, raise a TAC
 +
 +
Confirm before using:
 +
  fw ctl zdebug + drop | grep 'x.x.x.x\|y.y.y.y'

Revision as of 20:21, 25 October 2017

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If you are facing strange behavior, in an advanced/illogic scenario, evaluate/review the following items in this order:

  1. Policy
  2. Routing
  3. Anti-spoofing
  4. VPN Encryption domain
  5. IPS
  6. Connection Limit
  7. Disable fwaccel
  8. Test in the other cluster member
  9. Issue a cpstop/cpstart or reboot
  10. Consider installing the latest Jumbo hotfix accumulator or Recommended Hotfixes (per sk106162 and sk106389)
  11. Did I forget something?!
  12. That’s probably a bug, raise a TAC

Confirm before using:

 fw ctl zdebug + drop | grep 'x.x.x.x\|y.y.y.y'