How to Factory Reset a Port Authority

Historical factory-reset procedure for CDI Port Authority hardware.

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Legacy / version-specific guidance

The PA44/PA88/PA100/PA200 platform is legacy. Verify the exact hardware model before using the reset timings below.

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Validation status

Reviewed during the Tech-Wiki Wave 3 migration on 27 September 2026. The historical procedure is retained for engineers supporting older estates, but is not presented as the default approach for a new deployment.

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Factory reset is destructive

Capture the configuration and confirm whether the motherboard, IP card or both are reset on the specific model.

Historical procedure

Hard Reset to PA44/PA88 Devices - this resets the motherboard only (NOT the IP Card):

With the power on and using a paper clip, press in the reset switch located on the front panel of the device for 12 seconds.
Release the switch and let the device initialise.
Power cycle the device.

Hard Reset to PA100/PA200 Devices - this resets the motherboard and IP card:

With the power on and using a paper clip, press in the reset switch located on the front panel of the device.
The ALM LED on the front panel will go on.
Keep it press in until the ALM LED goes off.
Release the reset switch.
Device is now rebooting (ALM and SEC LEDs are on).
When the device is finished rebooting the DTM LED and Power LED will be the only LEDS on and there will be no activity on the TXM and RXM LEDS.